Privacy Policy

This Privacy Policy explains our data collection, usage, and protection practices.

1. Scope

This policy covers all users visiting the WSUPP platform and authorized customers. By using our platform, you accept these terms.

2. Personal Data Collected

  • Account Info: Name, email, phone, company
  • Billing Info: Address, tax ID, payment details
  • Usage Data: IP, browser, session info, logs
  • Communication: Conversations via WhatsApp, Instagram, Telegram
  • Device Info: OS, device identifiers, app version

3. Purpose of Data Usage

  • Providing and personalizing platform services
  • Processing subscriptions and payments
  • Operating channel integrations
  • Technical support and customer service
  • Improving service quality
  • Fulfilling legal obligations

4. Data Sharing

Data is shared only when necessary: messaging providers (Meta, Telegram), payment providers, infrastructure partners, and legal authorities when required. We do not sell data for advertising.

5. Data Security

We use industry-standard encryption (TLS in transit, AES-256 at rest).

6. Your Rights

  • Access and copy your data
  • Request correction or deletion
  • Object to processing
  • Data portability

7. Contact

Last updated: January 2026